Privacy Policy
Effective Date: 03-02 -2025
@Amo-Omo values your privacy and is committed to protecting your personal and business information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you apply for and use our business loan services.
1. Information We Collect
We may collect the following types of personal and business information:
1.1 Personal Identification Information – Name, ID/passport number, date of birth, and contact details (email, phone number, physical address).
1.2 Business Information – Business name, registration details, financial statements, tax identification number, turnover, and other relevant documents required for loan processing.
1.3 Financial Information – Bank account details, income statements, repayment history, and credit score.
1.4 Employment Information – Employer details, job title, and salary details (if applicable).
1.5 Device and Usage Information – IP address, browser type, device type, operating system, and browsing behavior when interacting with our website or app.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Loan Processing & Approval – To assess your loan application, determine eligibility, and process funding.
2.2 Account Management – To manage your loan account, send updates, and process repayments.
2.3 Customer Support – To communicate with you regarding inquiries, disputes, and assistance with loan services.
2.4 Fraud Prevention & Security – To verify identities, prevent fraudulent transactions, and comply with legal requirements.
2.5 Marketing & Communication – To inform you about new loan offers, promotions, and services (you can opt out at any time).
2.6 Regulatory Compliance – To adhere to financial and legal obligations required by Namibian authorities.
3. Information Sharing & Disclosure
@Amo-Omo does not sell or rent your personal information. However, we may share information with:
3.1 Affiliated Partners & Service Providers – Banks, credit bureaus, payment processors, and collection agencies to facilitate loan processing and repayments.
3.2 Regulatory Authorities – Government agencies, financial regulators, or law enforcement when required by law.
3.3 Legal Representatives – Lawyers or auditors in the event of a legal dispute or regulatory compliance audit.
3.4 Mergers & Business Transfers – If @Amo-Omo undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity.
4. Data Security
We implement appropriate security measures to protect your personal and business data from unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, and access controls.
However, no electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights & Choices
You have the following rights regarding your data:
5.1 Access & Correction – Request access to your personal data and correct inaccuracies.
5.2 Data Deletion – Request deletion of your information (subject to legal and financial obligations).
5.3 Marketing Preferences – Opt out of marketing communications at any time.
5.4 Withdraw Consent – Withdraw consent for data collection where applicable.
To exercise your rights, please contact us at [Insert Contact Email].
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including regulatory compliance and dispute resolution.
7. Cookies & Tracking Technologies
Our website may use cookies and tracking technologies to improve user experience. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any information.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us